Resources · Documentation
Operating documentation for Lekhha.
A structured guide to access, requirements, orders, inventory, Central Views and Seller Platform operations.
Access to the app
- Two-part access: User ID based on mobile number, then Account access based on email ID.
- One User ID can access multiple Accounts.
- One Account can be accessed by multiple users.
- Primary Users create/manage Account access; Secondary Users receive delegated access.
- Accounts are provisioned with Consumer role by default; approved vendor registration adds Vendor role.
Requirements Planning (Shopping Cart)
- Add requirements manually, from vendor catalogs or from shared catalog links.
- Track quotations and preferred vendors.
- Complete quantity, price, planned purchase date and other product attributes before ordering.
Order Tracking
- Place Account-specific or account-independent orders.
- Track offline orders for non-onboarded vendors and online orders for onboarded vendors.
- Receive delivered products into Account Current Inventory or Central Views for later allocation.
Inventory
- Receive products from delivered orders or add them through supported direct-entry workflows.
- Group equivalent products as SKUs and variants.
- Track inventory-changing transactions, returns, edits and change history.
Central Views
- View requirements, open orders and inventory collectively across Accounts.
- Place account-independent orders and allocate centrally received inventory to Accounts.
Vendor Product Catalog
- Offer inventory SKUs through Product Catalog with price, discount, GST, Ask Price, variants and sales features.
- Share catalog links and publish within the configured operating vicinity.
Customer Orders & Fulfilment
- Receive online customer orders and create POS/Tag/Quick Pay workflows.
- Accept, partially accept or decline orders, track picking/packing, send reminders and payment links, then deliver or cancel.
Payments, Delivery, Returns & Cash
- Support payment links/QR where gateway integration is enabled and Cash on Delivery where configured.
- Manage pickup or doorstep delivery and delivery slots.
- Track returns/refunds and cash-register reconciliation.
Tutorial topics
- Lekhha Overview
- Multi User - Multi Account Set Up
- Registration Process
- Tracking Your Account
- Resetting Password
